Privacy Policy

Last Updated: August 2026

At Kiviiii Scents, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, how we protect it, and the choices available to you when using our website.

1. Information We May Collect

Depending on how you use our website, we may collect information such as:

Personal Information

• Full name.

• Delivery address.

• Email address.

• Telephone/mobile number.

• Billing information.

• Order information.

• Communication preferences.

Order Information

When you purchase a product, we may collect information relating to:

• Products purchased.

• Order number.

• Order date.

• Order value.

• Delivery destination.

• Order status.

• Return or refund information.

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address.

• Browser type.

• Device type.

• Operating system.

• Website pages visited.

• Referring website.

• Approximate geographic information.

• Date and time of website access.

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders.

• Arrange delivery.

• Process payments.

• Communicate about your order.

• Respond to customer-service requests.

• Process returns and refunds.

• Improve our website.

• Improve our products and services.

• Prevent fraud and unauthorized activity.

• Maintain website security.

• Comply with legal obligations.

• Send marketing communications where permitted and where you have provided the appropriate consent.

3. Payment Information

Online payments may be processed through third-party payment providers.

For security reasons, Kiviiii Scents does not unnecessarily store complete payment-card details on its own systems.

Payment providers may process your payment information according to their own privacy policies and security procedures.

4. Delivery Companies

To deliver your order, we may need to provide relevant customer information to the delivery provider handling your shipment.

Depending on the destination, this may include:

• Customer name.

• Telephone number.

• Delivery address.

• Order information.

Potential delivery providers include Egyptian Post, Aramex, and DHL.

Only information reasonably necessary for fulfillment should be shared for this purpose.

5. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning.

• Remember preferences.

• Understand website usage.

• Improve website performance.

• Analyze traffic.

• Support marketing or advertising functions where applicable.

You may be able to manage cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

6. Third-Party Services

Our website may rely on third-party services for functions such as:

• Website hosting.

• Payment processing.

• Shipping.

• Analytics.

• Security.

• Marketing.

• Customer communication.

These third parties may process information according to their own terms and privacy policies.

7. Marketing Communications

Where permitted and where appropriate consent has been provided, we may use your contact information to send information about:

• New fragrances.

• Product launches.

• Special offers.

• Promotions.

• Brand news.

You may unsubscribe from marketing communications where an unsubscribe option is provided.

8. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the situation.

11. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including rights to:

• Request access to certain personal information.

• Request correction of inaccurate information.

• Request deletion where legally applicable.

• Object to certain processing.

• Withdraw consent where processing is based on consent.

• Request information about how your data is used.

Some requests may be subject to legal or contractual limitations.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The latest version will always be published on this page with its updated date.

13. Contact

For privacy-related questions or requests, please contact Kiviiii Scents through the contact information provided on our website.