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Terms & Conditions

Terms & Conditions

Last Updated: August 2026

Welcome to Kiviiii Scents. These Terms & Conditions govern your access to and use of the Kiviiii Scents website and your purchase of products through our online store.

By accessing our website, browsing our products, placing an order, or otherwise using our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions, together with our Privacy Policy, Refund Policy, Shipping Policy, and Accessibility Statement.

If you do not agree with these terms, please do not use our website or place an order.

1. About Kiviiii Scents

Kiviiii Scents is a fragrance brand offering men's, women's, and unisex perfumes through its online store.

Our fragrances are developed with a focus on premium fragrance experiences, carefully selected essences, professional formulation, and controlled resting and maceration processes.

Our creative and production experience combines international experience between Egypt and Turkey.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to our website or systems.

  • Interfere with the operation or security of the website.

  • Copy, reproduce, modify, distribute, or commercially exploit our website content without permission.

  • Use automated systems to collect or scrape our content without authorization.

  • Submit false, misleading, or fraudulent information.

  • Attempt to place orders using unauthorized payment methods.

Kiviiii Scents reserves the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, fragrance information, photographs, pricing, availability, and other product information displayed on our website are accurate and up to date.

However, slight differences may occur between product photographs displayed online and the physical product due to:

  • Screen settings.

  • Lighting conditions.

  • Photography.

  • Packaging updates.

  • Manufacturing or presentation changes.

Fragrance perception can also vary from person to person because individual skin chemistry, environment, temperature, and personal sensitivity can influence how a fragrance develops.

4. Fragrance References

Where a Kiviiii Scents product is described as “Smells mostly like” another fragrance, this is provided solely to help customers understand the fragrance's general scent profile and character.

Such references are not intended to suggest that the referenced fragrance is manufactured, owned, endorsed, sponsored, or affiliated with Kiviiii Scents.

Kiviiii Scents products are sold under their own product names and numbering system.

5. Product Quality

Kiviiii Scents is committed to maintaining high standards in fragrance formulation and production.

We carefully select fragrance materials and essences and do not intentionally use low-quality materials where doing so could compromise the intended fragrance experience.

Our fragrances may undergo a controlled resting and maceration period after blending before being introduced to our collection.

The minimum resting period may be one to two months, depending on the fragrance and formulation.

6. Product Safety

Perfumes are cosmetic/fragrance products intended for external use.

Customers should:

  • Avoid contact with eyes.

  • Avoid applying fragrance to irritated or damaged skin.

  • Keep products away from children and pets.

  • Keep perfume away from flames and excessive heat.

  • Follow any safety instructions provided with the product.

  • Stop using the product if irritation or an adverse reaction occurs.

Customers with known allergies or sensitivities should review the applicable product information and ingredient information where provided and seek appropriate professional advice when necessary.

7. Pricing

All prices displayed on the website are shown in Egyptian Pounds (EGP) unless otherwise stated.

Prices may change from time to time.

A price change will not affect an order that has already been successfully confirmed and paid for, except where correction of an obvious pricing or technical error is required.

8. Orders

Placing an order through our website constitutes a request to purchase the selected products.

An order may be subject to verification before it is accepted and processed.

Kiviiii Scents reserves the right to cancel or refuse an order where there is a legitimate reason, including:

  • Product unavailability.

  • Incorrect pricing caused by a technical or obvious error.

  • Suspected fraudulent activity.

  • Payment failure.

  • Incorrect or incomplete customer information.

  • Delivery restrictions.

Where an order is cancelled after payment has been successfully received, any applicable refund will be processed according to our Refund Policy and applicable law.

9. Online Payment

Kiviiii Scents accepts online payment only.

Cash on Delivery is not available.

Orders must be successfully paid online before they can be processed and shipped.

Payment processing may be handled by third-party payment service providers. Kiviiii Scents does not unnecessarily store customers' complete payment-card information.

10. Shipping

Shipping is currently free for Kiviiii Scents orders within the applicable delivery areas in Egypt.

Orders may be delivered through:

  • Egyptian Post

  • Aramex

  • DHL

The carrier may vary depending on the delivery destination and operational requirements.

Additional information is available in our Shipping Policy.

11. Returns

Eligible customers may request a return within 14 days from delivery, subject to the conditions described in our Refund Policy and applicable consumer-protection law.

Because perfumes are personal-use products, returned products must remain unopened and completely sealed unless applicable law provides otherwise.

12. Intellectual Property

All content appearing on the Kiviiii Scents website, including but not limited to:

  • Brand names.

  • Logos.

  • Product names.

  • Product descriptions.

  • Photographs.

  • Graphics.

  • Videos.

  • Designs.

  • Text.

  • Website layout.

  • Original marketing materials.

is owned by or licensed to Kiviiii Scents and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

13. User Content

If you submit reviews, photographs, comments, or other content to Kiviiii Scents, you agree that you have the right to submit that content.

You should not submit:

  • Illegal content.

  • Misleading information.

  • Copyrighted material belonging to another person without permission.

  • Offensive or abusive material.

  • Personal information belonging to another person without authorization.

Kiviiii Scents may remove content that violates these requirements or applicable law.

14. Website Availability

We aim to keep our website available and operational, but we cannot guarantee uninterrupted access at all times.

The website may occasionally be unavailable due to:

  • Maintenance.

  • Technical problems.

  • Hosting issues.

  • Security incidents.

  • Internet or telecommunications failures.

  • Third-party service interruptions.

  • Circumstances beyond our reasonable control.

15. Changes to These Terms

Kiviiii Scents may update these Terms & Conditions from time to time.

When changes are made, the updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after updated terms are published constitutes acceptance of the revised terms, to the extent permitted by applicable law.

16. Applicable Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations of the Arab Republic of Egypt, without limiting any mandatory consumer rights that may apply.

17. Contact

If you have questions regarding these Terms & Conditions, please contact Kiviiii Scents through the contact channels provided on our website.

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